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New support ticket
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What is a subscription?
How do I subscribe?
How many subscriptions do I need?
How do I change or cancel my subscription?
What about price changes?
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What is the difference between Testa DHA and Testa DHA+EPA and which product suits me best?
What ingredients does Testa Omega-3 contain?
Nutritional Information (per capsule)
How much algae oil, Omega-3, DHA and EPA contains every softgel capsule?
Why does Testa contain sunflower oil?
Is there iodine in the capsules?
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Dosage and Intake
Recommended daily allowance of Omega-3
Is Testa algae oil suitable for children?
Can I take more than 1 capsule a day?
Can I take Testa algaeoil when I am pregnant?
Can I open the capsule?
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Can I be allergic to algae oil?
Can I take algae oil when I am allergic to fish or crustaceans?
Does Testa contain gluten, nuts or soy?
Is the algae oil free from toxins, does it contain BMAA?
Shelf life and storage advise
Omega-3 and Health
Essential Fatty Acids
ALA, DHA and EPA omega-3 fatty acids
Am I taking in enough omega-3, and why is this so important?
Why do we need (more) omega 3?
How do I get enough omega-3?
The omega 3 : omega 6 ratio
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What are Health Claims?
What does EFSA say about omega-3 claims?
Is the claim about DHA during pregnancy also authorised?
What health claims may Testa Omega-3 EPA + DHA make?
What are the health claims for children, babies and infants?
Difference with other Omega-3 oils
Algae oil vs fish- and krill oil
Sustainable solution for fish oil capsules
Origin and Production
How is Testa algaeoil produced?
Analysis specifications + totox value of Testa algae oil
Does Testa contain Genetically Modified Ingredients?
Is Testa algae oil organic?
Where does the algaeoil come from?
Why does Testa use blisters as packaging?
Purchase and shipping
Methods of payment
Can I place an order against receipt?
Which credit cards are accepted?
How does direct banking work?
Information about your purchase
How can I order a product?
Where can I get an invoice of my order?
How can I cancel my order?
How are Testa packages dispatched?
Does my order fit through a letter box?
Problems and complaints
Issues with shipping
I received too few products
I have not received my order
I did not receive a trackinglink of the shipment
Problems with payment
My creditcard payment was not accepted
The discountcode is invalid
Problems with ordering
I would like to change my order
I am a reseller / distributor and like to buy a larger amount
Can I become an ambassador / reseller?
Facts about fishcatch and fishoils
Fishcatch and fishoils
Is 27% of the worldwide fishcatch industrially processed to fish oil and meal?
Are there solutions for the enormous amount of fishcatch?
Do we really need 36 herrings or other oily fish for 1 fishoil supplement of 60 Omega-3 capsules?